Frequently Asked Questions
Ordering & Products
Q: Are the prints the same quality as the original artworks?
Each limited-edition print is crafted with the highest attention to detail, using archival-quality materials and museum-grade inks.
While it doesn’t replicate the texture of the original canvas, it preserves the full emotional and visual depth of Michel’s vision.
Every print is part of a strictly limited release — never mass-produced, never reprinted.
Q: Can I customize the size of a print?
For collectors, each print is offered in a specific size chosen to preserve the integrity and emotion of the original piece.
Because every edition is strictly limited and archival-grade, custom sizing is not available.
Each artwork is printed in a single format — intentionally selected to best reflect Michel’s vision.
Q: Do you offer framing?
Yes — many of our prints can be ordered with a frame option. Framing availability may vary depending on the size and style you choose.
Production
Q: How are prints and produced?
We work with local and global network of trusted production partners to produce and ship prints and wallpapers as close to you as possible. This reduces shipping distances and carbon emissions while ensuring fast delivery.
Q: Where are your products printed?
Our production partners operate in over 30 countries worldwide. Your order is produced locally when possible, minimizing environmental impact and import duties.
Q: Are the materials eco-friendly?
Yes — our partners use responsibly sourced paper, FSC-certified materials, and eco-conscious inks wherever possible. It’s art you can feel good about.
Shipping & Delivery
Q: How long does it take to receive my order?
Most orders are produced and shipped within 2–5 business days. Delivery times vary depending on your location but typically range from 5–10 business days. You’ll receive a tracking number once your order is shipped.
Q: Do you ship internationally?
Yes — we ship worldwide thanks to our global production and delivery network. Shipping costs and times vary depending on your location.
Returns & Issues
Q: Can I return a print?
Each piece is made-to-order as part of a strictly limited edition, and for this reason, all sales are final.
We only accept returns in the rare case of damage during transit or a verified printing issue. If your order arrives with a problem, please contact us within 7 days of delivery and include clear photos so we can assist immediately.
We are committed to ensuring that every collector receives their piece in perfect condition.
Q: What if my order arrives damaged?
If your order is damaged or incorrect, email us with a photo and description of the issue. We’ll work quickly to resolve it and send you a replacement if needed.
Contact
Q: How can I reach you with questions?
You can contact us anytime at info@michelart.store— we’re happy to help with custom requests, order questions, or just to chat about art!